LEGAL TERMS AND CONDITIONS

§1 Conditions of use for the Website

§2 Industrial and Intellectual Property

§3 Links

§4 Liability

§5 Shipping info

§6 Returns

§7 Privacy policy

§8 Cookies policy

This website (hereinafter, ‘FOX Website’) is operated by FOX HEAD EUROPE, S.L.U. (‘FOX’), a Spanish single-shareholder limited-liability company with its registered office at C/ Canudas 13, Parque Empresarial Mas Blau, 08820 El Prat del Llobregat (Barcelona), holder of Tax Identification Number (C.I.F.) B-65896276, telephone number +34 93 145 80 00, e-mail address customerservice.uk@foxracing.com, and it is recorded at the Commercial Registry of Barcelona at Tome 43,443, Folio 168, Page B-429,963, 1st entry (hereinafter, ‘FOX’).

 

§1 Conditions of use for the Website

Access to the FOX Website entails acceptance of the conditions governing this website, which are as follows: (i) this legal notice, (ii) the privacy policy, (iii) the cookies policy, and (iv) the purchasing conditions where pertinent (hereinafter, the ‘Fox Policies’). As such, we recommend all users of the portal to carefully read the Fox Policies before they browse. In the event of any doubt, we are at your service at customerservice.uk@foxracing.com

By way of these conditions, you undertake to use the portal in a way that is lawful, moral, and in compliance with public order and generally-accepted good practice. As such, you must refrain from: (1) using the FOX Website for purposes which are unlawful or contrary to Fox Policies, (2) harmful or which could damage the image of FOX on the market, and (3) performing any actions which could harm or impair the normal functioning of the FOX Website, the services it offers, and any computer equipment, files, or databases owned by FOX or by their legitimate owners contained or stored in any of the sections that make up the FOX Website.

Where there is reasonable evidence of fraudulent or unlawful use of the FOX Website and/or of the services it offers, FOX shall be entitled to cancel any order placed or any service requested, and to inform the corresponding authorities.

 

§2 Industrial and Intellectual Property

Copyright and other intellectual and industrial property rights over the entire content of the FOX Website (including but not limited to: images, videos, audio files, photographs, graphics, texts, designs, labels, the look and feel of the FOX Website, and its source code), as well as over the registered trade marks, commercial names, and logos, are at all times owned by FOX HEAD, INC. and/or FOX HEAD EUROPE, S.L.U. (both of which belong to the same corporate group), and to their legitimate owners. As such, users or third parties are strictly prohibited from copying, modifying, altering, reproducing, distributing, or adapting them without the prior and express authorization of the owners of the said content. Use of or access to the FOX Website does not confer on users any rights over the contents available there.

 

§3 Links

The inclusion of any links to the FOX Website from third-party websites without the prior and express consent of FOX is prohibited.

Any links that may be included on the FOX Website to other websites or third-party materials (hereinafter, ‘Other Websites’) are provided solely and exclusively for merely informative purposes. FOX does not control the content of the Other Websites distinct from the FOX Website. As such, FOX shall not accept any liability of any kind deriving from any harm and/or loss that results from use of the Other Websites.

 

§4 Liability

Fox:

FOX has taken all reasonable precautions to ensure that the information obtained through the FOX Website is as accurate and close to reality as possible. However, FOX does not warrant that the said information is accurate, complete, or up to date.

FOX reserves the right to alter or remove the content and configuration of the FOX Website at any time and without prior notice, and it may limit, suspend, or prevent access to the FOX Website, in full or in part, at its absolute discretion. Likewise, FOX accepts no responsibility for any interference, omission, interruption, breakdown, or disconnection that may have been caused for reasons beyond FOX’s control.

Despite taking all reasonable steps to avoid this, FOX cannot warrant that the FOX Website is free from viruses or instances of piracy, inter alia. As such, FOX accepts no responsibility for any harm or loss that may be caused to the hardware or software of users’ computer equipment as a result of accessing the FOX Website.

Users:

Users shall be directly liable for any losses that may be incurred as a direct or indirect consequence of any breach or failure to comply with the Fox Policies.

Users shall be solely liable  for any infringements in which they may incur or for any losses they may cause during their use of the FOX Website. FOX shall be released from any liability that may arise from the actions of users.

 

§5 Shipping info

FOX products (as they appear on the FOX website) are being shipped to the United Kingdom - except for Shetland Islands, Isle of Man, Isle of Wight, Orkney Islands, Isle of Arran, Guernsey, Jersey and the Gibraltar.

Shipping Cost

  • DPD Classic - £5.00 (Delivery within 3 - 5 Business days)

  • UPS Standard - £6.00 (Delivery within 3 - 5 Business days)

  • UPS Express - £11.00 (Delivery within 1 - 2 Business days : Orders placed before 1pm will be prepared immediately and dispatched the same day.)

Free shipping for orders over £100.

Please note that orders will be processed and shipped Monday-Friday. Cut off time is 13.00. Orders placed on the weekends will be processed the following Monday.

 

§6 Returns

As a consumer, you can withdraw from the contract within fourteen (14) calendar days after the delivery of the products by contacting our customer service. Items must be unused and unwashed and in the original packaging with all original tags attached and, if applicable, protective inner lining intact on swimwear and intimate apparel. The return of FOX products is your responsibility and it shall be at your own cost and expense. Therefore, we recommend you to use a reputable carrier/courier service that offers you the possibility of tracking your return for your peace of mind. FOX shall retain the refund of the amount paid by you for the product(s) until arrival of the products or proof of delivery of such return. By returning the full order FOX will also refund the shipping costs of the original order. The refund will be made to your original method of payment. Please note that depending on your bank, it may take an additional period of 2-10 business days.

Send To:

XPO Logistics

FOX Warehouse Returns dept.

Docks 1-6

Achtseweg Noord 25

5651 GG Eindhoven

Netherlands

 

Exchanges

For the best service and selection, please return the items pursuant to our return policy and place your order for replacement items online or call Fox Customer Service for assistance.

 

Warranty

Fox products are subject to the applicable legal guarantee. The warranty is extended to the original purchaser only and does not apply if damages are caused through abuse, negligence, improper repairs, inadequate fit, modifications and alterations or if used other than the manner intended. Fox makes no other express warranties or guarantees. Fox shall not be liable for any incidental or consequential damages. If you suspect that your Fox product contains a defect, please contact customer service.

 

0800 345 7175, from 8.00 to 17.00

customerservice.uk@foxracing.com

 

§7 Privacy policy

Pursuant to the regulations governing the protection of personal data in force, you are hereby informed that the personal data supplied by users of the www.foxracing.com website (hereinafter, ‘FOX Website’) will be subject to automated processing and will be stored in files that are the responsibility of and are owned by the company FOX HEAD EUROPE, S.L.U., a single-shareholder limited-liability company with its registered office at C/ Canudas 13, Parque Empresarial Mas Blau, 08820 El Prat del Llobregat (Barcelona), holder of Tax Identification Number (C.I.F.) B-65896276, recorded at the Commercial Registry of Barcelona at Tome 43,443, Folio 168, Page B-429,963, 1st entry (hereinafter, ‘FOX’).

Data are collected from users using the various forms available on the FOX Website for the purposes set forth below:

  1. Performance of the contract of sale regarding the products available on the FOX Website.
  2. Responding to the queries and requests posed by users of the FOX Website.
  3. Sending out commercial communications via e-mail or other electronic formats concerning the products, services, activities, events, and promotions relating to the brands owned by Fox Head, Inc. (a company forming part of the same business group as FOX), provided that these are expressly requested by the user and/or the user makes a purchase on the FOX Website. In this case, users may revoke the consent given and/or cancel the receipt of the commercial communications at any time by sending an e-mail to customerservice.uk@foxracing.com or by checking the corresponding link that will be included in every commercial communication received by e-mail.
  4. The performance of market and/or statistical research.

In order to achieve aims 1), 2), and 3), it may be necessary to disclose or assign some or all of the data supplied by the user to third parties which are directly linked to the performance of the contract of sale (e.g. the corresponding transport provider), where these are necessary in order to resolve any queries and requests posed by the user (e.g. a product supplier) and/or where these are linked to the service of the dispatch of commercial communications using electronic means (e.g. a marketing services supplier). The said communication or assignment shall only affect those personal data of the user that are strictly necessary in order to comply with the said purposes.

Under all circumstances, FOX warrants that the security measures required by the regulations in force have been adopted for the purpose of preventing the loss, misuse, alteration, or unauthorized access of the data supplied.

The personal data supplied by users must be true and accurate, and the refusal by a user to supply certain data may entail a denial of service by FOX. As such, FOX and the companies making up its corporate group shall be released from all liability in respect of any consequence, harm, or loss that may derive from any erroneous, inaccurate, or incomplete information supplied by the user.

Users may exercise their rights to access, correct, delete, or challenge their personal data at any time, addressing their request by post to FOX HEAD EUROPE, S.L.U. – C/ Canudas 13-15 (Parque Empresarial Mas Blau), 08820 El Prat de Llobregat (Barcelona), or by e-mail to customerservice.uk@foxracing.com

 

§8 Cookies policy

When you visit www.foxracing.com (hereinafter, the ‘FOX Website’), FOX may store certain information on your computer. This information is stored in the form of cookies or similar files, and can help us in many ways.


What are cookies?

Cookies are a kind of file that is downloaded onto your computer when you access certain websites (such as this one). Cookies allow FOX, amongst other things, to store and recover information on the browsing habits of users, and depending on the information they contain and the manner in which you use your computer, they may be used to recognize the user.

Users may disable cookies at any time. However, disabling cookies may result in your browsing of the FOX Website ceasing to be optimal, and some features may be lost (e.g. it may be impossible to purchase the selected products or it may be impossible to register, amongst others).

What kind of cookies does this website use and what are they for?

On the FOX Website we use both third-party and our own cookies, which may be session-only or persistent, and there are also technical, analytical, personalization, and advertising cookies:

Session cookies: These collect and store information while the user accesses the FOX Website.

Persistent cookies: The information stored may be accessed and processed for a period which is determined by the party responsible for the cookie.

Technical cookies: These allow users to browse through the FOX Website and to use the various options or services available there.

Personalization cookies: These allow users to access the FOX Website with certain pre-defined general characteristics, such as the language and the configuration for the country from which it is being accessed.

Analytical cookies: These allow FOX to monitor and analyse user behaviour for the purpose of improving the FOX Website.

Advertising cookies: These allow the advertisements users see to feature more information, so that they are better tailored the interests of users.

We set out below the cookies used on the FOX Website, distinguishing in particular between our own cookies and third-party cookies:

 

Own cookies

Name

Purpose

Type

Lifespan

sid/dwsid

Required for:

a)    Correct web browsing in http mode.

b)    Switching from one page to another remembering your access/registration data during your visit in http mode.

Collects information anonymously using one single identifier.

Technical session cookie

30 minutes after the user becomes inactive, and 6 hours in any event.

dwsecuretoken

Required for:

a)    Correct web browsing in https mode (safe mode).

b)    Switching from one page to another remembering your access/registration data during your visit in https mode.

Collects information anonymously using one single identifier.

Technical session cookie

30 minutes after the user becomes inactive, and 6 hours in any event.

dwanonymous

For customers who make purchases anonymously (without registering), it remembers the products added to their basket.

Collects information anonymously using one single identifier.

Persistent technical cookie

6 months

dwcustomer

Related to the ‘remember me’ option (a checkbox available on the form for accessing ‘My Account’), it identifies users after their session has ended.

Persistent technical cookie

6 months

dwsourcecode

Used within the framework of an active campaign and/or promotion on the website with a specific link.

Persistent technical cookie

24 hours

dwac

Used to track analytical information on the website (conversion report, traffic report, and type of customer)

Analytical session cookie

Expires when the user’s session on the website ends.

dw

Used to test whether or not the browser accepts cookies.

Analytical session cookie

Expires when the user’s session on the website ends.

 
Third-party cookies

1) Google, Inc.: These cookies are used to compile information on how users use our website. They are deposited on the FOX Website by Google, Inc., and compile information anonymously. This includes the number of visitors to the website, where users of the FOX Website have come from, and the pages they visit on the FOX Website. This information is used by Google to draw up reports for FOX so as to allow us to improve our FOX Website. Specifically, you will find the following Google cookies on the FOX Website:

 

Name

Purpose

Type

Lifespan

utma

Used to distinguish users and sessions. The cookie is created when the JavaScript library is run and there is no __utma cookie.

Persistent technical cookie

2 years

utmb

Used to determine new sessions or visits. The cookie is created when the JavaScript library is run and there is no __utma cookie.

Persistent technical cookie

30 minutes

utmc

Used to determine whether or not the user was in a new session or visit.

Technical session cookie

Expires when the user’s session on the website ends

utmz

Stores the source of traffic or the campaign explaining how the user has arrived at the FOX Website.

Persistent technical cookie

6 months

PREF

Used to store preferences for the FOX Website (e.g. the language).

Persistent personalization cookie

2 years

ga

Used to distinguish the user (unique). Occasionally used to carry out advertising campaigns appearing in the form of a banner on third-party websites.

Persistent technical and advertising cookie

2 years.

 

2) Bronto Software, LLC:

Name

Purpose

Type

Lifespan

bta.addOrder

Used to associate an order with an existing contact on the FOX database.

Persistent technical cookie

30 days

 

How can cookies be disabled?

To disable cookies, users must change the configuration of their browser. How this is done depends on the browser the user has installed. There follows below a description of how to disable cookies for the most popular browsers:

Google Chrome:

1.     Open the Google Chrome browser on the computer

2.     At the top right, click on the icon composed of three dots in a row and then click on ‘Settings’

3.     At the bottom, click on ‘Show advanced settings’

4.     In the ‘Privacy’ section, click on ‘Content settings’

5.     In the ‘Cookies’ section, click on ‘All cookies and site data’

a.     To delete all cookies, click on ‘Delete all’

b.     To delete a specific cookie, place the cursor over the website in question. Click on the cross located to the right.

Internet Explorer

1.     Click on ‘Tools’

2.     Click on ‘Security’ and select ‘Delete browsing history’

3.     Select the ‘Cookies and website data’ checkbox and click on ‘Delete’

Mozilla

1.     Open Firefox

2.     Select the tab located next to the address bar

3.     Select the Settings icon

4.     Click on the button ‘Clear cookies and stored data’, and to confirm, click on ‘OK’

Safari

1.     Open Safari à ‘Preferences’

2.     Click on ‘Privacy’ and do either of the following:

a.     Click on ‘Delete all website data’

b.     Under ‘Details’, select the website and click on ‘Delete’

 


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